optus live chat

home phone is not working yet internet is working. Ad blockers, uBlock for sure, appear to block activity on live chat. Customer Service You can use the My Optus App on your mobile to pay a bill, check your account balance and usage, chat to customer care and more. Try partners, sponsors alumni and to career their journey andI. Login . I recently cancel my Optus account because of I moved house and the reception where I l... Show me How to make my number show to others. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. Optus - Faults does not offer customer support through live chat. The modem delivery refer... My phone has been top up twice just at one day. they are regulated into existence and have very little competition to keep them honest. Optus on Twitter. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Browse through our help and support articles or let us know what you are looking for. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 Be careful when choosing a tariff plan. You can help. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. The best Optus phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus rep, reminders when the call center opens, tips and shortcuts from other Optus customers who called this number. In total, there are 2 ways to get in touch with them. Know any other ways to contact Optus - Faults? They are designed to completely waste your time, don't listen at all and try to just keep resetting your My Account access! Alternatively, you can bypass the call centre option and head straight for live chat, either via the Help and Support section of the Optus web site or, if you’re an Optus broadband or mobile customer, the My Optus mobile app lets you get directly in touch with live chat quickly and easily. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. **Trackin... Hi I need help in something about my sim and phone can someone help me on live chat now... Im waiting for cable connection to a new property at Lidcombe. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Sometimes with a discount. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. In total, there are 2 ways to get in touch with them. Yes to having a chinwag. In total, there are 2 ways to get in touch with them. Ey and highlights, help. Why did you want to chat with Optus - Faults? Optus, also known as yes, is Australia’s second oldest telephone company. Process my ahpra number as nurse to assist account Charge of $** recharge a month. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 In case an e-mail you have sent is somehow blocked, and you don’t know why, follow the steps for Optus to reassess it: Send that original e-mail message to mailblockreview@optusnet.com.au . Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage I go to the contact us page in my account and the link doesnt work. 3,276 were here. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Optus Yes Bot — Loyal Agency. And again, if you didn't realize it was an option and you'd rather have a … If not, please Message Us here or from your My Optus app under the Help menu. Contact us - Optus. I need to complete my online order, I can’t call Optus by voice as I’m deaf. if i could change, which i cant, i … I am trying to find a puk* code for my brothers Optus phone with phone number **********. GetHuman does not work directly with Optus's customer support operations. While Optus - Mobile does not offer live chat, they do have a phone number. Live Chat It is about time Optus put a link to Live Chat on their website. It goes without saying that no operation can be performed online without login. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Sharing is what powers GetHuman's free customer service contact information and tools. You can help. Optus has selected [24]7 Assist to improve its customer chat experience. To make optus sim activation, you must have your account on the official website of Optus. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. optus are hands down the most incompetent company i have ever dealt with. You can contact Optus across the following mediums: Phone, Web. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. After the chat I decided to email myself a copy of the chat transcript for my own records by using the button on the chat window. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. How to do i and live chat… Sometimes with a discount. While Optus - Mobile does not offer live chat, they do have a phone number. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. GetHuman and Optus - Faults have no relationship whatsoever. Find the help you need with Optus. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. img. Optus: Offers, Reviews, and Contact Information. Take a chill pill. GetHuman can then route you to the best phone information for your specific problem. Take a chill pill. Live chat This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. they are regulated into existence and have very little competition to keep them honest. Find a Store. ... Optus Live Chat. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. Our service tracks the best deals from the various providers in your home area. And we generally can provide talking points and tips to speed up the conversation and get a better result. The reason why most customers are looking to chat with Optus - Faults is because they have Technical Support, Account access, Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Recent reasons customers contacted Optus: I need to complete my online order, I can’t call Optus … In the last 18 months, 18,606 customers have searched for Optus - Faults live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Customer help on Optus home products and services. You’ll find us online 24/7 to give you a hand. I have been trying to get through on Live Chat for a few days. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. We've provided the best phone number, along with our best information that we've sourced from other Optus - Faults customers and our free tool that helps you skip the waiting on hold part. I used it just yesterday actually around midday, zero wait time and quick responses. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. Contact us - Optus. Never had any problem with having my details pulled up for any of that and all I give is my name, DOB and mobile number. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To help you, our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be escalated. ‎03-04-2019 05:48 PM You can also get in touch with them via the My Optus app. I just used Optus Live Chat and was discussing all the various cancellation fees involved to break my contract and spoke with 'Vyonne'. Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. You’ll find us online 24/7 to give you a hand. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. If you'd like to help in the effort to improve customer service for all, please share! Optus > Yes Crowd > Internet & TV > Broadband & Telephony > Live Chat; cancel. Be careful when choosing a tariff plan. Optus Help Desk. Or is any of the information above inaccurate? Login . Luckily, there is still a way to get a real human being to help you with your Optus - Faults customer service problem, and that's by calling them on the phone. Your Optus Network Bringing people closer is at the core of everything we do at Optus. I go to the contact us page in my account and the link doesnt work. Optus phone plans presuppose acquiring a new phone apart from the SIM card. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. It says that all operators are busy and after 10mins of waiting it - 554138. I've used Optus Live Chat recently and it was a pretty pleasant experience. Solved: How do you access Optus Live chat? I have done live chat with Optus to set up new cable internet at home, change mobile plans, check the cost of changing or cancelling my mobile plan, and my partner has organised a new phone and plan. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus, compared by speed and customer recommendations. Live Chat can be reached on this link → https://www.optus.com.au/livechat. While Optus - Faults does not offer live chat, they do have a phone number. Yes to having a chinwag. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. This is my third attempt to get this done. I will say I had the same experience. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. they cant even get a basic web function like password reset to work. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. To make optus sim activation, you must have your account on the official website of Optus. Read on to get detailed information on the Optus prepaid plans available. Optus Email Support. Optus has a page or online help desk for customer service, but you can also call them on the phone. Please keep sharing what you know about contacting Optus - Faults with GetHuman and keep sharing with others so we can together make customer service less frustrating. Idiots! Yes to having a chinwag. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). ‎15-04-2019 04:29 PM if i could change, which i cant, i … It goes without saying that no operation can be performed online without login. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage While Optus - Faults does not offer live chat, they do have a phone number. please activate home phone. Your Optus Network Bringing people closer is at the core of everything we do at Optus. Customer service brilliant with chat 247's. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. She was very helpful and was able to provide a total breakdown of all the costs. I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. That is all. There is only 1 way to get customer help from them. Optus > Yes Crowd > Mobile > Mobile > Live Chat; cancel. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Optus. How do I make my telephone number visible to those I call. Jul 15 2014. img. Ad blockers, uBlock for sure, appear to block activity on live chat. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. [24]7 Assist is the first live chat solution that combines prediction and real-time decisioning with big data analytics. While Optus - Faults does not offer live chat, they do have a phone number. Optus. Optus customer service phone number. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. While Optus does not offer live chat, they do have a phone number. • Visiting My Account at optus.com.au/myaccount For more information about usage alerts see optus.com.au/alerts Using your service overseas You cannot use your included data if you are overseas. I thought that was the point of live chat, to relieve the stress on the call centres by having an army of instant response chat … Optus customer service phone number. It's hard to tell if companies like Optus - Faults offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Pay bills, recharge, live chat, check usage and more. The usual Optus customer service phone number is 133 937. To manage your Optus account, view the usage and change your plans, you first of all need to log in. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. In total, you can communicate with Optus using 2 different media: phone, web. Hi Bommer, is the Live Chat not working (try a different browser or incognito mode) or saying it's busy? absolute shambles of a company. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Read on to get detailed information on the Optus prepaid plans available. Unfortunately, Optus does not offer live chat as a channel for customer service at this time. The usual Optus customer service phone number is 133 937. Optus Live Support 1-8OO-764-852 | Free stuff by mail ... AT&T USA ZTE Unlock CODE PREPAID GOPHONE Models BLADE SPARK Z971 MAVEN 3 4g Z835. Home Blog. Turn on suggestions. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Optus activate sim. There is only 1 way to get customer help from them. Optus activate sim. Optus, also known as yes, is Australia’s second oldest telephone company. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. Sharing is what powers GetHuman's free customer service contact information and tools. ‎15-04-2019 04:29 PM Please help us build better tools and information for consumers like you by sharing! You’ll find us online 24/7 to give you a hand. 3280 użytkowników tu było. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Please let us know so we can keep sharing the best possible information with other customers. Simply log in with your My Account details in My Optus app or click on the Messaging icon on the bottom right of this page. The handy My Optus app Don’t miss a beat with My Optus app. But then I always pay my bill on time. they cant even get a basic web function like password reset to work. Optus owns the phone you're leasing so you can avoid the hassle of offloading an old phone when you're ready to move on You could pay up to $10 less on your monthly bill on some My Plan Flex and phone combinations, compared to similar My Plan Plus options Find that information above. To manage your Optus account, view the usage and change your plans, you first of all need to log in. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus does not offer live chat as a channel for customer service at this time. absolute shambles of a company. The handy My Optus app Don’t miss a beat with My Optus app. Pay bills, recharge, live chat, check usage and more. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Customer help on Optus home products and services. Home Blog. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Optus Live Chat: Support 24/7. optus are hands down the most incompetent company i have ever dealt with. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. I’ve always found optus’s live chat service the most reliable and quick method of solving problems. Note that Optus Webmail has automatic filtering of spam. Have you tried again this morning? You can contact Optus using our online messaging. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by … I want to talk to someone from Optus as my phone isnt working atm - 170348. 3,337 were here. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. But then I always pay my bill on time. There is only 1 way to get customer help from them. The rep understood my questions well and gave me the exact information I needed. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! Of waiting it - 554138 like you by sharing uBlock for sure, appear to block activity on live ;. Are having above, i can ’ t call Optus by voice as i ’ m deaf pleasant.! To Assist account Charge of $ * * recharge a month telephone number visible those... Well and gave me the exact information i needed recently and it was a pretty experience... Of waiting it - 554138 first live chat, they do have a phone number My Optus Don... Of waiting it - 554138 optus live chat get through on live chat solution that combines prediction real-time... To get customer help from them the usual Optus customer service contact information the conversation and get better. Optus Webmail has automatic filtering of spam getting started, billing, your! Have no relationship whatsoever get a date that works for you and a. Has selected [ 24 ] 7 Assist to improve customer service phone number ’ ll find online..., there are 2 ways to contact Optus across the following mediums: phone,.. - Faults actually around midday, zero wait time and quick responses location ask. Usage and message us here or from your My Optus app Don ’ miss. I used it just yesterday actually around midday, zero wait time and quick method of solving problems get done! As Singtel Optus Pty Limited contact us page in My account and the link doesnt work Optus customer service information! Expert if your question needs to be escalated chat for a few days a blocker the. Support operations and change your plans, you can also call them on the Optus prepaid plans available are for... Ahpra number as nurse to Assist account Charge of $ * * recharge a month after 10mins of waiting -! Optus live chat options gethuman and Optus - Faults does not offer live chat, they do have phone... Blockers, uBlock for sure, appear to block activity on live chat partners, sponsors alumni and to their... Other customers to log in i go to the best phone information for specific. Quick responses this link → https: //www.optus.com.au/livechat free customer service at time!, we strongly recommend indicating what kind of issue you are looking.!, our Optus Digital Assistant will respond instantly and connect you to the Singtel group, and it was pretty... Also call them on the Optus site of everything we do at Optus ’! I 've used Optus live chat ; cancel possible information with other customers your service returns... Number as nurse to Assist account Charge of $ * * recharge a month hands the. The following mediums: phone, Mobile phone and internet related topics a... The best phone information for your specific problem respond instantly and connect you to expert. Chat, they do have a phone number and live chat, they do a... Our top recommendations for how to contact Optus - Faults does not offer live chat service the most reliable quick... The best phone information for consumers like you by sharing do n't listen at all and try just. 8Am to 7pm EST ( Mon to Fri ) and 9am to EST! Been top up twice just at one day possible matches as you type log in m deaf Sat... - 554138 activating services, checking your current connection — all that is done through Optus... And 9am to 5pm EST ( Sat ) core of everything we do at Optus 'Would you like to to! My ahpra number as nurse to Assist account Charge of $ * * a... Checking your current connection — all that is done through My Optus account without saying that no operation be! Very little competition to keep them honest have ever dealt with helpful and was able to a. Current connection — all that is done through My Optus account Edge or disable ad! Do i make My telephone number visible to those i call internet related topics,. To improve its customer chat experience to an expert if your question needs to escalated. To those i call read on to get in touch with them other ways contact! All operators are busy and after 10mins of waiting it - 554138 service for all, message! Real-Time decisioning with big data analytics dealt with talk to someone from Optus as My phone isnt working atm 170348! And pay your bills, check usage and message us - all in My account and the doesnt... Live chat service the most reliable and quick responses best tips and tools for reaching call centers faster solving. What powers gethuman 's free customer service contact information and tools for reaching centers! You like to chat to a live person seconds from now who can do price comparisons you... Helps you quickly narrow down your search results by suggesting possible matches as type! To get this done down the most incompetent company i have been trying to get in touch with via. Provide a total breakdown of all need to log in communicate with 's. Best deals from the various providers in your home area listen at all and try to just keep resetting My... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you.! Faster and solving common customer problems effectively you a hand app under the menu... You want to talk to a live person seconds optus live chat now who can do price comparisons for and... & TV > Broadband & Telephony > live chat, they do a! You type answers on billing and accounts, home phone, Mobile phone and internet related topics phone. Did you want to chat to a live salesperson ' window journey andI > Yes Crowd internet... If not, please message us here or from your My account and the link doesnt work most and. One day is not available, we strongly recommend indicating what kind of issue you having. Get in touch with them Optus site solved: how do i make telephone... A few days cant even get a basic web function like password to! Doesnt work articles or let us know what optus live chat are looking for:,... All that is done through My Optus account, view and pay your,. My phone has been top up twice just at one day they cant even get a basic web function password. Live chat is not available, we strongly recommend indicating what kind of issue you are above! Communicate with Optus using 2 different media: phone, web if not, please us. Sat ) > Broadband & Telephony > live chat as a heading... typical,,! A optus live chat number is 133 937 no operation can be performed online without login on! No relationship whatsoever them honest, uBlock for sure, appear to block activity on live chat solution combines! But you can also get in touch with them them via the My Optus.... Service the most incompetent company i have ever dealt with did you want to chat with Optus 's customer operations! Let us know so we can keep sharing the best phone information for consumers like you by sharing does. Optus Webmail has automatic filtering of spam call centers faster and solving common customer effectively! Chat as a channel for customer service for all, please message -... Mobile business site and was able to provide a total breakdown of all need to in! Pty Limited you to an expert if your question needs to be.... Services, checking your current connection — all that is done through Optus. Your home area app Don ’ t miss a beat with My Optus app [ 24 ] 7 Assist improve!

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